When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Gipsy Hill Hotel: gipsy hill hotel - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. Very close to M5 which was a bit noisy with window open at night. We have 1 bedroom we allow dogs in, otherwise dogs are allowed in the gardens but not the public areas of the hotel. Own or manage this property? The bar was seldom manned so you had to ask at reception for someone to attend. This is the version of our website addressed to speakers of English in the United States. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The receptionist was friendly enough but the welcome was a little short and sweet. Shame as I said at the beginning the staff were great however I suspect that they are lacking leadership. Breakfast was insanely nice (apart from the black pudding). Moral of this story is - ask the price before asking for anything off piste!! she was the only staff on duty and why would she want anyone else ? Having dinner at the hotel was a regret. I hope for them it gets better or has a revamp, because this place looks like its about to crash. 29, an IHG Hotel at Tripadvisor But the room was not thoroughly cleaned between guests as specified on the website. We were supposed to have a BBQ, the weather forecast wasnt great so youd assume theyd erect some kind of gazebo. Regarding the meeting facilities and arrangements for the training I couldn't have asked for more; the meeting co-ordinators were attentive and provided exemplary service throughout. Imagine a hotel in Munich that anticipates your needs and strives to make you welcome and well cared for. dining room and bar closed , no cleaning of rooms etc. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. Nope. It did give my group and I a laugh, but definitely save your money and go to a Premier or something. Payments made by partners impact the order of prices displayed. Claim your listing for free to respond to reviews, update your profile and much more. Our team checks each review posted on the site disputed by our community as not meeting our. The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. The other people with us did have a comfortable bed, but sadly we didn't. Sorry, something went wrong. The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. Should have realised what to expect when we arrived to find all doors locked! In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. I would stay away from this place. No sign of any human activity. Really?. There are more repeat guests here than most other properties. Bed was like sleeping on concrete. On checking in we were advised of virtually no facilities available. We were told that the staff were very friendly, but we have been made to feel very welcome by Sue and all the staff and they made our anniversary very special. Close to everything you need in Exeter. On the plus side the beds are very comfortable. Hotels in Exeter, The Gipsy Hill, The perfect venue for any occasion - Conferences, Weddings, Accommodation, Gardens and Functions Home Book Direct Arrival Night (s) PLEASE CONTACT TO BOOK A ROOM OR CONFERENCE ON 01392 465 252 [email protected] WE WILL CONTACT YOU BY EMAIL OR TELEPHONE WITHIN 24HRS Exeter's best kept secret hotel more. An Accommodation may choose to reply to a review. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. Cannot fault them at all. if not, how near is there parking? (actually didnt get any sleep). (actually didnt get any sleep). Having seen the rooms everyone else in our group had all seemed ok. Will never come back. The Gipsy Hill Hotel is set in 3 acres of landscaped gardens and is excellently located being just 1 mile from junction 29 of the M5, 2.9 miles from Exeter Airport, 3 miles from Exeter City Centre, 4 miles from St David's Train Station, 500 meters from Pinhoe Train Station and 500 meters from the A30. Nothing was too much trouble, and everything ran to time making my job very much easier. Also because of our early departure we met the night porter Jamie - did a good job - and because we left our car in the car park whilst going abroad we met another night porter on our return called Scott - there was a problem with our car keys being locked in the safe , but he sorted it calmly and efficiently. Free private parking available at the hotel. What are some restaurants close to Gipsy Hill Hotel? Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. places like that don't deserve customers when so many places are doing their best to stay afloat. Also the breakfast was good. When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. Didn't eat an evening meal so can't comment on dinner but the breakfast was very pleasant! Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. One statement was, why didn't you complain that night and leave as you'd have had a full refund. The service and food quality was poor even under covid conditions is no excuse for this type of poor service. On the plus side, the breakfast was excellent (we had it at 07.10a.m) hot and tasty. - See 1,535 traveler reviews, 173 candid photos, and great deals for Holiday Inn Express Exeter M5, JCT. Hello - Thank you for your question, our reception desk is open 8am - 9pm. We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. Please see our partners for more details. Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom. Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. Paul G, Manager at Gipsy Hill Hotel, responded to this review Responded 10 June 2016 Dear LondonBreas, Thank you for taking the time to review our hotel on Tripadvisor and making the relevant points. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. As you have no availability which is odd. 1214787557 (01214787557) Who called me from phone number 012 1478 7557 Birmingham. 29, an IHG Hotel at Tripadvisor Please check your selected option for more information. 1687860,1687640,1691070,1680330,1687990,1691070|4,1674130,1683680|1,1682710,1686320,1680920,1653460,1674130|1,1687140,1687860|3,1680920|1,1683680,1674130|5,1687300, Gipsy Hill Hotel (Hotel), Exeter (UK) deals, Personal or sensitive information (e.g. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! Eventually after constant knocking on main entrance door someone arrived with the comment not expecting early check in (this was around 1.00pm) on my own so locked door! Service was personalised and friendly. Well, hmm, erm, probably would of had a better stay in a tent tbh! Will never come back. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. more. places like that don't deserve customers when so many places are doing their best to stay afloat. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. Room types may vary. We cant understand that as surely its not hard to put a minimum amount of items in a room, after all they have to wipe down the tv control so why not a kettle. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. That's how we know our reviews come from real guests who have stayed at the property. DON'T It's dirty, worn out and disgusting. Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. No mention of wifi etc. Conveniently located restaurants include Miller and Carter, Pinhoe Hoard, and The Heart of Oak. Nearby attractions include The Black Horse (0.7 miles) and Brightfire Pottery (0.3 miles). Theyve done some improvements to the hotel its a lovely little hotel, you should try it. Two posters on the mirror about washing your hands during Covid. Gipsy Hill Hotel prides itself on its friendly, welcoming staff and good food. WiFi is available in all areas and is free of charge. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Whole place looked like it was going downhill quicker than the staff could do anything about it. Is parking available at Gipsy Hill Hotel? The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Does Gipsy Hill Hotel offer any business services? Obvious signs of dated and neglected as was apparent throughout the hotel. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. We arrived on Saturday and they had a wedding party and also a 50th wedding anniversary party but we were still made to feel very welcome. Our room was excellent and the food in the hotel was 5 star and we cant recommend it highly enough. Sign up and we'll send the best deals to you. Is parking available at Gipsy Hill Hotel? We stayed in the Coach House room 29. Booking.com does not accept responsibility or liability for any reviews or responses. Please note that all Special Requests are subject to availability and additional charges may apply. My previous visit here was 35 years ago. We stayed here before going off to the Isles if Scilly for a few days & when we returned too! The hotel looks like a 1970s Care home with odd furniture and an extremely dated look we stayed in what for some strange reason was called the coach house the room was cold and the carpet was absolutely filthy I would not recommend this hotel even for one night, Hotels near Virgin Balloon Flights - Exeter. Peeling wallpaper , mishmass decor/curtains/carpet. The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. The National Library of Australia's Copies Direct service lets you purchase higher quality, larger sized photocopies or electronic copies of newspapers pages. I explained that it was a genuine error on my part, I apologised, told them how far away I lived and that a change of dates would not be of any help. Dated. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. Exeter Business Park is just 400 m away. We were given a letter with the room key, which said that there would be no kettle, tea or coffee, shampoo in the rooms only soap and sanitizer. We'd booked two rooms and - as guests - expected a more helpful reply than that. The rooms are spacious and clean and bathrooms are modern. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. We'd booked two rooms and - as guests - expected a more helpful reply than that. over a year ago Answer 3 answers Reviewed this property 0 Votes Claim your listing for free to respond to reviews, update your profile and much more. We stayed here before going off to the Isles if Scilly for a few days & when we returned too! There are more places to choose from in the. Ideally, we would publish every review we receive, whether positive or negative. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 Reservations +34 91 398 46 61 Tel. The decor is rather dated but in the whole, clean & comfortable. Yes its a little dated but who cares. After a beautiful walk over Dartmoor, we looked for a hotel which had a bath and a comfy bed. 29, an IHG Hotel: Clean, comfortable and great stay - Read 1,535 reviews, view 173 photos, and find great deals for Holiday Inn Express Exeter M5, JCT. Something went wrong. We'd booked two rooms and - as guests - expected a more helpful reply than that. Staff are very friendly and helpful. Room types may vary. Delighted with the very clean interior and shower over the bath. 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