Manage an account on behalf of another patient or relative. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. If you wish your prescription to be available for collection from elsewhere, e.g. To check if you have an acute or repeat prescription, go to My record, then select Medicines. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? Minor surgery (e.g. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. NR17 2AF Map. Practice365 Privacy Policy Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Attleborough Surgery is a GP practice in Attleborough, Norfolk. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. You'll be able to collect your medicine in person when it's ready. NR17 2AF Map. In future you may wish to consider registering for our Online Services. 56.7% vaccinated, of 1602 eligible people. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. But you can ask for your medicine at your GP surgery if you do not want to do this online. I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. Menu The Nominated pharmacy section with a nomination. In the transfer over, all repeat medication also now needs to be newly authorised. 42.50% detected by practice, out of 120 new diagnoses. Attleborough Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. items per standardised prescribing unit (see definition). Please allow 2 working days before collecting your prescription. Send secure messages to your GP. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. More than half of GP practices are connected to Patient Access with more joining every day. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. Find out how to renew your repeat prescriptions. NR17 2AS Map, Queens Square SurgeryQueens Square The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. I think this is disgusting to ignore mental health in this way. Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away This website uses cookies. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . We will use a cookie to save your choice. Patient Satisfaction with GP Practice Appointment Times. NR17 2AS Map, Queens Square SurgeryQueens Square If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. The NHS Access app is no longer working. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Powered by 100% Renewable Energy. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. The website sends you round and around in circles. Extremely poor admin. Attleborough Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. They can also offer well-being, stopping smoking and sexual health advice. What has happened to this surgery? Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. (Note that ordering several items at once to be counted as one prescription). Check symptoms, find possible treatments and find out when to seek help. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Or they might be able to let you know when it's ready to collect. Station Road SurgeryStation Road Our monthly delivery service supports our most vulnerable patients. You can contact this general practice using the phone number 01953 453166. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Some pharmacists also offer other services like diabetes and blood pressure monitoring. Let us know your preference. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. NR17 2AF Map. Station Road SurgeryStation Road However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Thank you for your feedback. Admin enquiries. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. Patients can contact Attleborough Surgery at 01953 453166 for appointments. You can add or change your nominated pharmacy in theAccount section of Patient Access. How long must this keep going until someone fully investigates? Station Road SurgeryStation Road The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. We've put some small files called cookies on your device to make our site work. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. Before you make your choice you can read more about our cookie policy. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. We are a family general medicine practice. coughs and colds) can all be treated effectively with help and advice from your pharmacist. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. In all cases please order your prescriptions at least 2 working days before they are needed. Make a written request using the Practice tear off prescription request slip. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. Please allow 2 working days before collecting your prescription. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy Toggle navigation Find-My-Doctor.co.uk. Repeat medication. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. The website wasnt working. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Staff Login, GP Website Design by iatro. This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. If you take medicine regularly you'll usually have a repeat prescription. NR17 2AF Map. I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. Sleep like a baby. If yours is one, register today to benefit from a faster, smarter . It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. NR17 2AF Map. Request repeat medication or managing existing requests. Feltwell Thetford IP26 4AD (01842) 828938. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. Messaging. Attleborough Station Road SurgeryStation Road These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ Attleborough You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. NR17 2AS Map, Queens Square SurgeryQueens Square They can send your request to a pharmacy. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Attleborough As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. Select the pharmacy of your choice from the list provided. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility If you wish to use this service please complete our Delivery Service form. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. NR17 2AF Map, Station Road SurgeryStation Road NR17 2AS. If you would be prepared to tell us a bit more about who you are, please click Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Before you make your choice you can read more about our cookie policy. Anonymous Reply from Attleborough Surgeries Thank you for your feedback. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. For more information about Smart Pharmacy, click here. Attleborough Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. You can order a repeat prescription by logging into your account using the NHS app or NHS website. There is currently an issue with the Patient Access service. Station Road SurgeryStation Road Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. We've put some small files called cookies on your device to make our site work. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . We are working hard to resolve it. You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). removal of moles and skin lesions) - provided in-house; . Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. By asking your local pharmacist to request on your behalf. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. . Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. 84.48% within a recommended level, out of 799 patients. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. Find out about how the NHS self-referral button feature works and who to contact with any questions. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. We've put some small files called cookies on your device to make our site work. Check with your GP practice to see if they offer the service. NR17 2AS Map, Queens Square SurgeryQueens Square We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. Proxy. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. Health services you can access online. View more. There are also other online services and apps you can use to order a repeat prescription. Find out more about online health and prescription services. By asking your local pharmacist to request on your behalf. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. We've put some small files called cookies on your device to make our site work. NR17 2AS Map, Queens Square SurgeryQueens Square If you have been advised by the surgery that your medication review is due, please complete a review. order repeat prescriptions. Or they might be able to let you know when it's ready to collect. . For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. Its very very poor service. Attleborough If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. 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